This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.

Best Western Plus Dockside Waterfront Hotel: 2671 Hotel Reviews

Mackinaw City Hotels
Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel

Monday through Sunday, all day

Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Indoor Waterpark

4.6 / 5

Wonderful

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Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.6 out of 5 based on the following 2671 user reviews from real surveys by real customers that actually stayed at the hotel.

Traveler Reviews

Traveler Reviews (1-50 of 2671)

4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Lois from Lowell stayed in May 2025

Our stay was nice ! The new showers are nice but could use a small shelf for shampoo and things! The location is great! This is our preferred hotel !

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dennis from Drexel Hill stayed in May 2025

The motel was great in all ways. On site the employees were very helpful and friendly. The motel was very clean and the breakfast was plentiful and very good also. Location couldn't be better. My wife uses a wheel chair and the motel was very user friendly

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kurt from Grand Rapids stayed in May 2025

Great Hotel!! Super nice pool!! Comfortable beds!!

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Janet from Harvest stayed in May 2025

Great value and location

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michele from Monroe stayed in May 2025

Very clean, staff was courteous and professional.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Janet from Harvest stayed in May 2025

Convenient location and clean room. Great value and friendly staff.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Shirley from Ludington stayed in May 2025

Good breakfast. Pleasant staff. Building needed painting and carpeting worn.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in May 2025

The room was very nice - great view, comfortable beds, ample space, and helpful amenities. The pool and hot tub onsite were greatly appreciated.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Wendy from Redlands stayed in May 2025

Our stay here has exceeded our expectations in every way.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rod from Sandusky stayed in May 2025

Nice room; nice price; excellent staff

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jeffrey from Washington Township stayed in May 2025

The hotel is in a great location. There was plenty of parking. The pool and hot tub were clean. Staff was friendly and helpful. Room was very clean. Breakfast was great, with many choices. Only negative was the lack of hand sanitizer. There were a number of dispensers located around the property, but every one was empty.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Rochester Hills stayed in June 2025

Reasonable room rate, welcoming and courteous staff at front desk, speedy check-in, convenient parking, and room clean and comfortable. I also appreciated the variety of breakfast items on morning of departure.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Stephanie from Toledo stayed in June 2025

Everything was extremely clean and fresh. A very nice place. Would for sure stay again.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Paula from Grand Rapids stayed in June 2025

First time staying at Best Western. We had a really nice room. Great location. We usually attend the Lilac festival and have stayed at a number of hotels in MC. One thing we notice is the breakfast time at the hotels end at 9:00 AM on the weekend. It would be nice if it would end at 10:00 AM. Thank you.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jan from Richmond stayed in May 2025

We loved the ocean view! The room was clean and comfortable and the breakfast was delicious!

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Our room was clean and comfortable. We had a balcony but it was too chilly to sit out there! We enjoyed a view of the beach and the water from inside our room and saw a beautiful sunset and sunrise. The hotel has a hot tub and indoor pool but we didn't use it. Breakfast was included. Enjoyed our stay.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Bed in the handicapped room was too high for my wife to get in.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

I was there at the very tail end of the season, and the town and hotels were relatively empty, and I got a good price, probably for that reason. I imagine it's a more costly stay ink the season, as this is a very nice hotel, with a good location.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Was good clean rooms quite nite there

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in December 1969

The room was affordable ,clean ,bed was comfortable. Down side could hear children running above us and the Tv behind our bed til early in morning

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Clean, quiet. Reasonable breakfast selections.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Very Clean Room. Very polite employees and very reasonable price.Will definitely stay there again

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Great locationClean roomsReasonable off season ratesFriendly staff

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

The location was great, breakfast was well above average, and the staff was friendly.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in November 2024

Outstanding

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Natalie from Shuniah stayed in November 2024

Nice place.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

There were two ladies at the front desk. The one we checked in with was very helpful and answered our questions. We went back after finding our room and asked a few more questions but the first lady was on the phone so we had the other lady and we felt like she did not want to help us and was short with her replies. The motel location was perfect! It was all in walking distance in the things downtown that we wanted to see. Wish we had more time in the area though.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Room and common areas were very clean. Pool had earlier/later hours than normal. Breakfast was complimentary and good variety. Would stay here again.

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3 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Benton Harbor stayed in October 2024

Pros: location, view, clean, free shuttle, free breakfast, pleasant staffCons: price, outdated, poor layout of room, parking

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Had a great room with amazing view. Very comfortable and clean. Staff were wonderful. Will stay here again.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Front desk staff were attentive, friendly, and helpful. Provided a great room at last minute. We were lakeside and enjoyed sunrise the next morning. Room was very comfortable and clean. We would definitely stay here again.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

It was a great stay. Breakfast could be improved. I enkjoyed the view from our room ver6 much.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

The room was great, the bed was so comfortable, the breakfast was so good and hot. The pool and hot tub were also wonderful. The room keys kept having to be reset and the front desk staff wasn't very friendly, but overall i would go back!

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Beautiful view! Plan to come back when we go to eastern Canada from Western Canada. Great price!

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Close to attractions,great view

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

View from the balcony of beach and water was beautiful. We have stayed at this same hotel 2 years ago with our whole family of 12 people (adult children & their spouses & grandchildren) and approximately 15 years ago when our family was 5 people. We love the breakfast with all the wonderful choices of food to please everyone.My suggestion would be the mattresses in our room #219 need to be flipped or replaced. It was too soft, the firmness was worn out. I had to sleep sideways at the foot of the bed where it was firm. My 4 stars will tell you that we love this hotel and the amenities.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Very clean good view of the lake and lighthouse. Good breakfast Attentive staff. Good value.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

The room was nice and updated. The front desk staff were wonderful and very friendly every shift.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Excellent service, friendly staff, great breakfast

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Very professional everybody was very nice all the staff was kind of

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Very professional everybody was very nice all the staff was kind of

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Room was tidy, but the standout for me was the staff! The fellow who was working the breakfast was kind and helpful. He was super sweet to the little kids and families as he helped them gather and select their breakfasts!

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Everything/everybody was fine. Having to walk outside to breakfast was unique. Was raining for the walk back to my room. Also unique was needing a card AND a key to access my room.

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Christopher from Burlington stayed in October 2024

Hotel rooms and the CSR service is good.There were lot of food at the breakfast and preparation was poor.

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Lovely property with a beach!..pol area was amazing. The fireplace room with tables, chairs and lounges, to watch the pool was quite comfortable...very clean. Great staff

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2024

Perfect setting, great breakfast, great location!

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