This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2671 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
FREE Indoor Waterpark
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2671 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Great location, friendly staff, clean rooms, a little older as far as necessities, but worth the priceThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Drucilla from Peoria stayed in August 2024Loved the view of the lake. So beautiful and peaceful!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Karyn from East Lansing stayed in September 2024Great location. Beautiful accommodations.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Alesia from West Unity stayed in September 2024Clean ,nice view of the lake.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Phillip from Jackson stayed in September 2024People were friendly, and responsive to needs.Excellent location. Clean and roomy.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Good value. Great view of the lake. Very good breakfast buffet, lots of choice. This was an overnight stay on a long (16 hour) drive between Toronto and Minneapolis. Mackinaw City is about mid-way for us. The only minor issue with the hotel was the lack of accessible power plugs to use in the room. My wife and I each have a cpap for our sleep apnea and we had to move heavy furniture in the room so we could each plug in our CPAPs. Not a big deal, but it did show that the room isnt up to date for some travellers.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Clean and quiet (until the noisy 7:30 sand sweeping!). Loved my lake view and balcony.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024We enjoyed the view, the breakfast on our porch, the sunrise and the beach.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Absolutely wonderful stay!!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Beautiful room. No surprises. Very clean The personnel were very professional and helpful. I especially appreciated that we could buy our ferry tickets right there. Awesome.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024It was affordable in comparison to other accommodations.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Originally booked Ramada and after checking in and seeing the room, we left and went to the Best Western. Very clean and not so outdated.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Beautiful view, clean bedding.No ice bucket, bathroom not very clean, and a bug stuck on the soap package. Breakfast very good.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The breakfast was great. The pool was nice and warm. The view was spectacular. The staff was warm and helpful.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Front desk staff was not friendly. For the mo yes a room costs breakfast was not good.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Very niceThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Check in was prompt, the room was clean and the breakfast was satisfyingThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024GreatThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront William from Caledonia stayed in September 2024The front desk staff was friendly and helpful. I requested a specific room and that was not a problem for them. We did not expect our room to be tidy up while we were gone for the day so that was a nice touch.The breakfast guy came around to our table to see if all was OK.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Rose from Alpine stayed in August 2024We had no prior reservation and were concerned about finding a room. My room had a hot tub as big as the king size bed in it!! This room also had a huge wide screen tv, refrigerator and comfortable table with two chairs. Room was more than adequate for my two days!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Bruce from Kissimmee stayed in August 2024Great location, nice beach patio overlooking the Lake. Close to town where we found great eateries and shopping.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Stayed the 3rd and 4th, a great location on Lake Huron. Well maintained property with clean and spacious rooms.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Best Western is our favorite motel - so close to everything and love the balconies on the lake side. We sit there often to read.Mackinaw City needs a covered shelter with clear curtains that can be lowered so visitors can bring chairs and sit and read or rest on cooler or rainy days. We especially love to sit at the Straits Park next to the bridge. We love to read, absorb scenery, and people watch.There's no place at the motel to do this either and the weather's not always perfect. Or at any other location in Mackinaw that we're aware of.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Friendly staff, room was clean, nice balcony with view of the lake. Continental breakfast included with plenty of seating.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Great location as it was handy to town with an excellent view and facilities as well as friendly staff.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024For the most part, the BW was a Good Place to stay! The cleaning staff was very Good & Friendly & did their jobs very well! Most employees were very friendly & courteous! The main desk staff were for the most part polite & friendly although one bad person can ruin the others because of that one person who is definitely not polite or mannerly & just really rude causing a stressful environment among other staff members! This person was this way more than one day so it wasnt just a one day thing! The last couple days when said person was not there, the rest of the staff were very nice & accommodating & had smiles on their faces & were pleasant to talk to & deal with!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The facility is nice, new, clean and quiet. Our rooms (2) were spacious and comfortable. I am a Best Western loyalist but I would stay there again even if I weren't. Five star!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The room was very nice. The pool and hot tub is very nice and breakfast was good. Also very convenient to the docksThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Very good and clean room nice bedsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Great hotel,friendly staff,food very good.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The hotel could use some updates, also the outside could use painting. Location is GREAT, close to the ferry and shopping and restaurants. Another plus is Sheplers Ferry shuttle picks you up and drops you off at the hotel. The breakfast buffet is wonderful, so many wonderful fresh choices. The beds were comfortable too.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Nice location right on the water. Room could use updating.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024We had a first floor bay view room. The view especially the sunrise took our breath away! Loved that we could just walk out to the beach!Beds were comfortable! Enjoyed the hot tub after walking the bridge on Labor Day. Would stay here again.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Knowledge staff, good amenities, clean room, well up kept location and a very good breakfast. Additionally, the front desk personnel do answer the phone and provides answers to questions. This answering of calls is true even ahead of booking a room compared to at least one other hotel that repeatedly would hang up!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Innana from Mount Prospect stayed in August 2024We liked the location with it being on the beach and walking distance to restaurants, shops, and the ferry dock. The hotel itself was decent, a bit outdated in places like the lobby, pool, and gym but the rooms were ok. The staff was very helpful and accommodating of room service requests. The only thing I would say is the bed and pillows weren't very comfortable but comfort can often be subjective, plus I'm already having some back issues so other people may find the beds/pillows to be just fine. I also wish that the shampoo/conditioner bottles were easier to squeeze out of the container as the plastic felt a bit too hard. Plus the bottles were very small, almost too small to grip while in the shower. Overall, it's a very simple and basic hotel that gives you everything you need to enjoy a weekend in Mackinaw/Macinac.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Knowledge staff, good amenities, clean room, well up kept location and a very good breakfast. Additionally, the front desk personnel do answer the phone and provides answers to questions. This answering of calls is true even ahead of booking a room compared to at least one other hotel that repeatedly would hang up!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The room was clean breakfast was good. The pool is open till midnight which was great it was clean and warm hot tub was awesome too. The stuff was great and friendly answered all our questionsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Clean, spacious rooms.Ready when we were there to check in.Staff friendly.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024From the woman who took my last-minute reservation over the phone, to the clerk that checked us in, to the staff who were cleaning the building and rooms, to the check out staff member, our stay was phenomenal! The best part was the cleanliness of our room and meeting the sweet Nickola who was responsible for our room. She takes her job seriously and wanted to ensure our comfort. What a lovely soul she is! Breakfast was also nice with many options to choose from. I found this hotel when my preferred hotel was booked full. Im so glad I did as this is now my preferred hotel and we loved room 319 and the view! Cannot wait to return!These comments are from a verified stayDid you find this helpful?|Traveler Reviews (151-200 of 2671)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.