Best Western Plus Dockside Waterfront Hotel: 2105 Hotel Reviews
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel is rated 4.5 out of 5 based on 2105 user reviews.
Traveler Rating: 4 out of 5 stars
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront #17270 stayed June 2020. Gary from AshleyThe hotel was clean and staff friendly for the most part. The girl at the front desk seemed a little nonchalant about helping us. Checking in was good and she was friendly. Only checked us in. Didn't want to process our package we bought. We bought the Family Fun Package. Told us to come back later. We did and she didn't want to help us and passed us off to another gentleman. He was great. However - no explanation of how the package worked. Just handed us the paper with the "tickets" on it. The paper looks like it is tickets. However, after standing in line for the ferry for 30 minutes we were told it wasn't a ticket only a voucher for a ticket so we had to go stand in line for 20 minutes to get tickets then again for 30 minutes for the ferry. We missed the ferry we wanted and had to wait almost an hour!!!! They need to let you know that that is what you have to do. It was not worth the small savings for all of the frustration it caused.
Reason for staying: visting the area