I stayed at this property in early May, 2014 with my wife and my elderly parents. I ended up booking this particular property over the phone on the day of our stay. Although I had seen a price of $159 for each night for the XL Suite with 1 king bed, 2 queen beds, and a lakefront view using my AAA membership, as I was booking this hotel on the day of travels and they were empty, I negotiated the rate to $109 for the night (the so-called manager's special :)). My guess is that it may have been possible to negotiate the price down even a bit further.
I would characterize our stay at the hotel as very good. My parents were quite happy with the room the moment we walked in because of the amount of space and the picture frames on the walls. I had requested a microwave when making my reservation and the hotel staff were nice to have provided two microwaves - one in each of the rooms. Although we came in too late to see the sunset from our room (one of my regrets), I still enjoyed the view of the lake the next morning and wished I had a chance to stay there for longer.
All of us also tried out the hot breakfast option. Although there were a reasonably large number of items available on the menu which left us quite full, I would not describe the items as being of the highest quality. The sausage patties were typical of frozen patties and my wife did not end up finishing the two she had taken on her plate. The breakfast bar also had a waffle maker and so in addition to scrambled eggs, biscuits and gravy, and sausage patties, one could also make waffles.
Last but not the least, all the receptionists that we encountered at the property were quite friendly. On our way out, I ended up booking Shepler's Ferry tickets to Mackinac Island through the hotel front desk. The prices were the best of all I could find ($19.95 per adult + tax) and trust me, I had looked into how to get the best prices for the ferries a fair bit. This was the first year that the hotel had started selling the ferry tickets for the benefit of their customers, and although there was some learning along the way for them, they were quite helpful and when faced with some issues, they called up the ferry for us and resolved it.
There are no real downsides to this property other than the fact that this place still seems quite a bit like a motel and not a fancy hotel. The carpets in the hallway are quite old and the ramp area that leads up to the elevators looks quite sad and in need of perhaps a fresh coat of paint. The bathroom also did not have a sink / wash basin within it and so if one had to wash one's hands, then one would have to step out of the bathroom and use the wash basin outside of the bathroom.
All in all, I found this to be a great value for the money which I would not hesitate booking again if I were in the area. And if it were a low season, I might again try booking the hotel by phone and seeing if I could get a lower price than one available online or through my AAA membership.
My ratings for this hotel
I traveled with: Parents + wife
My visit to the area was for: Leisure
Would you stay again? Yes