This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2750 Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
![Best Western Plus Dockside Waterfront Hotel]()
114 rooms on property
Hotel Website
505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
Best Western Plus Dockside Waterfront Hotel Overview
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Best Western Plus Dockside Waterfront Hotel
is rated
9.3
out of
10
based on
2750 user reviews from real surveys by real customers that actually stayed at the hotel.
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Forestville that stayed in June 2021Older hotel! Nice location! Needs updating in rooms to be be more clean and airy.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Westland that stayed in June 2021Staff was courteous, rooms were clean and comfortable. Thank you for a great weekend, we will be back next yearThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Saginaw that stayed in June 2021Very nice stay. Love the city and the island.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in June 2021Great stay. Room was clean and well maintained. My kids loved the pool, which was also clean and well maintained. Staff was all very friendly and helpful.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Huntington that stayed in June 2021Professional. Safe. Covid safe. Welcoming. Ideal location. Loved it. Stayed 3 nightsThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Oconomowoc that stayed in May 2021Nice location, secure and clean.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Cincinnati that stayed in May 2021Had a great time.Hotel was great.Town could use a Wendy’s,Mickey D or Chic-Filet.We did find one in St.Ignace.Loved the falls and the bears and park and zip line south of town.Loved the miniature golf course.We will be back very soon.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Brooklyn Park that stayed in June 2021NIce place, good room and amenities Did not like the mayflies that surrounded the room, but not the hotels fault. View was great and the ladies at the front desk were very helpful and friendly.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lorain that stayed in June 2021Checking in and out was was easy, all staff were courteous and friendly especially in helping us with the slid key to enter our room. We were disappointed that the the full breakfast on the upper floor was not available (but we understand why). The grab and go bags were ok - a bottle of juice would have been a plus. A housekeeping staff person knocked on our door at 8:30pm apologizing that she was not able to have our room straighten earlier in the day and would we like her to take care of the room now. We told her no that's ok since we're leaving in the morning. We did notice throughout the day how busy and over worked they seemed to be. I would still recommend Best Western Dockside.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Saginaw that stayed in June 2021A nice clean hotel with friendly staff.. I wish the hotels in Mackinaw City would bring back the buffets, here in Saginaw the buffets are open and we're back to normal.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Onsted that stayed in June 2021Very nice room. Bathroom a little small. Nice balcony looking on the water.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Fort Wayne that stayed in June 2021Great customer service, clean rooms and easy access to room and restaurants. Everytime we come to Mackinaw, we make sure to book with Best Western. The great staff helps us look forward to returning each visit.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Gibsonburg that stayed in June 2021Clean, really nice people working there, have stayed there every year for years, but no breakfast, will check out cheaper hotels for later this year.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Owosso that stayed in May 2021We felt very welcome at the Best Western Dockside. A very nice, friendly group of individuals working for them.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Auburn that stayed in May 2021Very pleased with our experience from start to finish. Staff outstanding service. Genuinely concerned about your visit. Room was clean and updated. Great job BW Dockside staff. I can highly recommend your hotel to all. KEEP IT UP STAFF!!!! Thank you and WELL DONE!!! D.C.These comments are from a verified stay
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6 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from St Clair Shores that stayed in May 2021The reason for the 3 star review is, for me, the main purpose of a hotel stay is a place to sleep. The bed was so hard it was like sleeping on the floor, otherwise the hotel was fineThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Weston that stayed in May 2021Hotel was as pictured and met our expectations.These comments are from a verified stay
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6 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Taylor that stayed in May 2021Room was mostly clean, a couple hiccups, nothing nasty. The pool was over chlorinated, it bleached our swimsuits. The site bragged a hot breakfast but in reality only offered a grab n go. Of which every single day was an apple, muffin, water, nut bar and either an apple sauce or yogurt. Not the hotels fault but the flies/bugs were running rampant and MANY crept into our room. Unsettling. All in all, I think if I return.. it won't be to this hotel. Maybe the Hamilton, which is actually right by the ferry anyway.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Adrian that stayed in May 2021I reserved a beachfront balcony room, we ended up in basement room with patio that we could not use because the seagulls were all over it. The room was big, very clean and staff was very nice. I didn't say anything about being disappointed so it was my fault we didn't get what we we expected.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ann Arbor that stayed in May 2021Good location, clean, room was spacious.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Charlotte that stayed in May 2021Staff helpful and friendly. Rooms were clean and comfortable and the view can't be beat.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lowell that stayed in May 2021Very nice ,but did miss the breakfast but understand !These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lake City that stayed in May 2021Room was clean, i was too close to the pool kind of noisy at night. Someone had their tv on all night.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Hanover that stayed in May 2021The check-in and check-out process was very easy. The room was very clean and the hotel location was perfect. The only negative was the comfort of the mattress. Overall, it was a pleasant experience for our first visit to Mackinaw City.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Greenville that stayed in May 2021Loved the balcony on the beach/lake and good location.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Jenison that stayed in April 2021Room was clean with plenty of towels. Noisy people nearby the first night of our stau.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Hillsdale that stayed in April 2021Very nice - friendly staffThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Mason that stayed in May 2021I gave my sister as a gift a stay at The Best Western Plus Dockside Waterfront, and they were awesome and had a great time and a wonderful stay!!! Thank youThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Swartz Creek that stayed in April 2021The room was clean, but bath tub dated and warn. The staff was pleasant and helpful. Would stay again.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Shelbyville that stayed in April 2021Room was clean and great serviceThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Swartz Creek that stayed in April 2021The Jacuzzi suite right on the beach was outstanding. The staff worked hard to help us if we needed anything. The tub was epic. We had an awesome trip and I've already recommended this property to others.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Waterford that stayed in March 2021Room was clean and quiet. Although we got tired of smelling pot when we walked down the hallway.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Flint that stayed in February 2021It was a good stay.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Washington that stayed in October 2020The room was very clean and well stocked. Front desk employees were very accommodating. Due to COVID-19, we only asked for housekeeping once during our 4 night stay. The house keeper did not restock room very well. We had to get wash clothes, soap and coffee cups from the front desk.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Waterford that stayed in October 2020Friendly staff at check in. Staff was helpful on their recommendations of places to dine. Housekeeping was doing very good job. In these times of Covid 19 everyone was masked and if guests forgot they were quickly reminded to mask up.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Newaygo that stayed in October 2020Everything was greatThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Womelsdorf that stayed in October 2020Front desk could have been more courteous and friendly.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Livonia that stayed in October 2020The rooms were clean and roomy. It was a perfect location to the downtown area.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Waterville that stayed in October 2020Staff is always very friendly and helpful. Facility is clean. Facility is also very conveniently located to everything you need in the city.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lewis Center that stayed in September 2020Very clean, great location and friendly service!These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Chippewa Falls that stayed in September 2020Room was very comfortable. Close to the ferry and restaurants. We could walk to get around.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Topinabee that stayed in September 2020The room was fine. The person checking me in, at the front desk, made me feel that I was causing him an inconvenience. Very unfriendly. Not a fan of this kind of service.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Twining that stayed in September 2020Room was clean and stay was excellent!These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Oxford that stayed in September 2020Everything was beautiful! The clerks were helpful, friendly, our stay was enjoyable!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Owosso that stayed in September 2020Good stay except for problems with the non functioning heating / air conditioning unitThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Little Rock that stayed in September 2020Grab and go breakfast was disappointing. Housekeeping staff was very friendly. Didn't like they came in room during COVID though. Most places we have stayed, they stay out while you are there unless you ask. Our room was great.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Independence that stayed in September 2020Nice place and it was cleanThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ft Jennings that stayed in September 2020Clean and niceThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Caseville that stayed in September 2020The room was clean and the staff were pleasant and made us feel welcome. We will stay there again. ThanksThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Atlanta that stayed in September 2020Room was clean and great view fair priceThese comments are from a verified stay
